You Know What I Should Have Said?: Speak up, speak out, and say the right thing at the right time!

We’ve all had the experience of leaving a situation thinking, “Ugh! That didn’t go the way I wanted it to. You know what I should have said?”It’s the one thing everyone has been through: feeling speechless, fumbling, stumbling, or stammering–then, walking away with serious regrets, or should-have-saids.How great would it be if we could look back on any one of these situations with no regrets? Knowing we handled it great and, the key test: if we had it to do over again, we wouldn’t change a thing?And even if the situation didn’t go well, we have the confidence and communication skill to chalk it up to a learning experience, forgive ourselves, smooth out the situation with the people involved, and move on! We can. We definitely can! You Know What I Should Have Said? includes dozens of stories and real-life examples to get you started on the road to speaking up, speaking out, and saying the right thing at the right time!